01
Sign in
Open the Client Portal using the account linked to the affected DFBHD game name or approved alias.
Review process
Eligible players can submit an appeal from their own Client Portal and follow the recorded decision without exposing private account or protection information publicly.
Player process
02
Select the case
Choose an eligible protected-server enforcement case or enter the four-character manual ban reference shown with the restriction.
03
Explain the appeal
Provide a clear statement describing what happened and why the restriction should be reviewed. An optional HTTPS evidence link may be included.
04
Track the decision
Return to the appeal page to review its status, vote totals and final outcome.
Council review
Eligible voters
Active accounts assigned the Server Council or Admin role can cast a vote. Each eligible account counts once, even if it has both roles.
Approval threshold
An overturn requires approval from at least 60% of active eligible Server Council/Admin voters, rounded up to the next whole vote.
Recorded reasoning
Council members review the original reason, the player’s statement, available evidence, linked server or case and existing votes before deciding.
Final outcome
The linked restriction is overturned when the approval target is reached. It is denied after all active eligible Server Council/Admin voters vote without reaching that target.
Before submitting
Keep the appeal factual and relevant
Do not include passwords, personal client tokens, machine identifiers, player IP addresses or unrelated personal information. False evidence, harassment or repeated duplicate appeals may be rejected.