While an appeal is open
Relevant restriction details, signed detection material, permitted evidence attachments, appeal contact information, correspondence and council comments may be retained so the case can be fairly reviewed.
Retention & deletion
Devil-Guard separates operational information needed to run or enforce a restriction from detailed evidence that is no longer required after review.
After the final council vote
The website creates a compact ban-history record and then purges detailed appeal/evidence material associated with that case. Free-form vote comments, appeal correspondence/reply tokens, external evidence links, case-linked client/session copies, detailed PC attestation material and retained detection attachments are removed. Disconnected case-presence rows are deleted; any still-live presence row is stripped of device/account/location detail while the live connection exists.
If the ban is upheld
The active restriction remains in force. For an enforcement case, the player name and server-observed IP may remain while required to enforce the HawkSync/firewall restriction. Device/account evidence that is no longer required for enforcement is detached and removed.
If the ban is overturned
The active enforcement is removed or queued for removal. The compact history remains marked Overturned so administrators can audit that the case existed and how it concluded without keeping the full evidence package.
Ban history retained
History is limited to the restriction reference/type, protected server, player name, restriction reason, council outcome, decision summary, vote totals and relevant dates. It is not a copy of the deleted screenshot, dump, raw attestation or appeal correspondence.
Other operational records
Account, security and live-service records are retained only for as long as needed for their stated purpose, applicable security requirements, legal obligations or legitimate claims. A privacy request can be made for access, correction or deletion where applicable.
Erasure requests
Deletion rights are assessed case by case. Some laws allow or require minimum information to remain where it is still necessary for security, compliance, the establishment/exercise/defence of legal claims, or another lawful basis. An active ban cannot function if the server identifiers required to enforce it are deleted.